People

Terra Alta Risk is a unique group of insurance professionals, process engineers, and technical specialists. We draw on the diverse background, education and experience of our staff to provide our clients with tools that combine cutting edge technology with relevant insurance application.

Our experts have worked on the other side of the table. Their experiences as corporate risk managers, insurance brokers and carriers motivate them to develop cutting edge tools proven to be effective.

Closely collaborating with our risk professionals are Terra Alta's technical specialists. Philo Chua, Technical Project Manager, enjoys working at Terra Alta because “the company is always pushing the envelope. The environment is moving, moving, moving, looking towards the future when designing products.” Often co-workers remark about Philo’s intuitive grasp of the problems facing our clients. Philo and his team bridge the gap between client imagination and technical realities. “I tell our team what is possible, and how to simplify technical processes.”

All calls to Terra Alta are answered by a trained technician at company headquarters twenty-four hours a day, 365 days a year. “We assist many clients who are technically challenged” explains customer support specialist Cindy Whiteman. If a client calls with any question concerning our products we “walk them through it step-by-step, whether it takes two minutes or two hours.” Help links on the site provide additional capability for the customer to contact a support technician. “It is gratifying to all of us at Terra Alta to bring order to the otherwise chaotic world of business.”